Terms of service

Last updated August 28, 2026
From everyone at Slipway, thank you for using our products! We build them to help you do your best work. Because we don’t know every one of our customers personally, we have to put in place some Terms of Service to help keep the ship afloat.
When we say “Company”, “we”, “our”, or “us” in this document, we are referring to Slipway, Inc., a Delaware corporation.
When we say “Services”, we mean our websites, including slpwy.com, skipper.dev, and screenrecording.ai, and any product created and maintained by Slipway, Inc. That includes Skipper (the service at app.skipper.dev and Skipper for Mac) and Screen Recording for Mac, whether delivered within a web browser, desktop application, or another format.
When we say “You” or “your”, we are referring to the people or organizations that use one or more of our Services, with or without an account. If you use a Service on behalf of an organization, you confirm that you can bind that organization, and “you” means the organization.
We may update these Terms of Service ("Terms") in the future. Whenever we make a significant change to our policies, we will refresh the date at the top of this page and take any other appropriate steps to notify account holders.
When you use our Services, now or in the future, you are agreeing to the latest Terms. There may be times where we do not exercise or enforce a right or provision of the Terms; however, that does not mean we are waiving that right or provision. These Terms do contain a limitation of our liability.
If you violate any of the Terms, we may terminate your account. That’s a broad statement and it means you need to place a lot of trust in us. We do our best to deserve that trust by being open about who we are and keeping an open door to your feedback.

Account Terms

  1. You are responsible for maintaining the security of your account and password and for ensuring that any of your users do the same. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. Skipper signs you in with GitHub, so this means your GitHub account. We recommend all users set up two-factor authentication for added security.
  2. Screen Recording has no accounts. Your license is tied to the email address you give us at purchase, and you are responsible for keeping that address and your license key secure.
  3. You may not use the Services for any purpose outlined in the Use Restrictions section below, and you may not permit any of your users to do so, either.
  4. You are responsible for all content posted to and activity that occurs under your account, including content posted by and activity of any users in your account.
  5. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
  6. You must be at least 13 years old (16 in the European Economic Area and the United Kingdom), and old enough to enter into these Terms where you live.

Payment, Refunds, and Plan Changes

  1. If you are using a free version of one of our Services, it is really free: we do not ask you for your credit card and — just like for customers who pay for our Services — we do not sell your data.
  2. Skipper is free today. If we add paid plans, no fees apply to you until you accept terms that describe them.
  3. Screen Recording starts with a free trial. We explain the length of the trial when you download the app. After the trial period, you need to buy a license to keep using the app. Recordings you made during the trial are ordinary files on your Mac and stay yours.
  4. A Screen Recording license is a one-time purchase. It covers the major version you buy and its updates. A future major version may cost money. The version you bought keeps working.
  5. To request a refund, email us within 14 days of purchase. We may decline refunds for repeat purchases or requests we reasonably believe are abusive.
  6. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. Where required, we will collect those taxes on behalf of the taxing authority and remit those taxes to taxing authorities. Fees are in U.S. dollars unless we say otherwise.
  7. Card numbers go directly to our payment processor and never reach our servers.

Cancellation and Termination

  1. You are solely responsible for properly canceling your account. You can delete your Skipper account from within the product, or by emailing humans@slpwy.com if no self-service option is available. To stop using Screen Recording, delete the app. Your recordings stay on your Mac.
  2. All of your content will be inaccessible from the Services immediately upon account cancellation. We remove your personal information from our active systems, and copies in routine backups age out on our normal backup cycle. We cannot recover this information once it has been permanently deleted.
  3. We have the right to suspend or terminate your account and refuse any and all current or future use of our Services for any reason at any time. Suspension means you and any other users on your account will not be able to access the account or any content in the account. Termination will furthermore result in the deletion of your account or your access to your account, and the forfeiture and relinquishment of all content in your account. We also reserve the right to refuse the use of the Services to anyone for any reason at any time. We will try to inform you before doing so when practical.
  4. Verbal, physical, written or other abuse (including threats of abuse or retribution) of a Company employee or officer will result in immediate account termination.

Modifications to the Service and Prices

  1. We make a promise to our customers to support our Services until the end of the Internet. That means when it comes to security, privacy, and customer support, we will continue to maintain any legacy Services. Sometimes it becomes technically impossible to continue a feature or we redesign a part of our Services because we think it could be better or we decide to close new signups of a product. We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our Services with or without notice.
  2. If we discontinue a Service that holds your content, we give you as much notice as we can and a way to export it. A Screen Recording license keeps working on the version you have.
  3. Sometimes we change the pricing structure for our products. When we do that, we tend to exempt existing customers from those changes. However, we may choose to change the prices for existing customers. If we do so, we will give at least 30 days notice and will notify you via the email address on record. We may also post a notice about changes on our websites or the affected Services themselves.

Uptime, Security, and Privacy

  1. Your use of the Services is at your sole risk. We provide these Services on an “as is” and “as available” basis. We do not offer service-level agreements for our Services, but do take uptime of our applications seriously.
  2. We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other customers of the Services. Of course, we’ll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.
  3. We take many measures to protect and secure your data through backups, redundancies, and encryption. We enforce encryption for data transmission from the public Internet.
  4. When you use our Services, you entrust us with your data. We take that trust to heart. You agree that Slipway may process your data as described in our Privacy Policy and for no other purpose. We as humans can access your data for the following reasons:
    • To help you with support requests you make. We’ll ask for express consent before accessing your account.
    • On the rare occasions when an error occurs that stops an automated process partway through. We get automated alerts when such errors occur. When we can fix the issue and restart automated processing without looking at any personal data, we do. In rare cases, we have to look at a minimum amount of personal data to fix the issue. In these rare cases, we aim to fix the root cause to prevent the errors from recurring.
    • To safeguard Slipway. We’ll look at logs and metadata as part of our work to ensure the security of your data and the Services as a whole. If necessary, we may also access accounts as part of an abuse report investigation.
    • To the extent required by applicable law. As a US company with all data infrastructure located in the US, we only preserve or share customer data if compelled by a US government authority with a legally binding order or proper request under the Stored Communications Act, or in limited circumstances in the event of an emergency request. If a non-US authority approaches Slipway for assistance, our default stance is to refuse unless the order has been approved by the US government, which compels us to comply through procedures outlined in an established mutual legal assistance treaty or agreement mechanism. If Slipway is audited by a tax authority, we only share the bare minimum billing information needed to complete the audit.
  5. We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services. We name our current providers if you ask.
  6. Skipper for Mac and Screen Recording for Mac send crash reports and performance data to a third-party monitoring provider by default. You can turn this off in each app’s settings. Our Privacy Policy says what the reports contain.
  7. If a data protection law that applies to you requires a data processing agreement, email us and we will put one in place.

AI Coding Agents and Generated Output

This section applies to Skipper.
  1. Skipper runs AI coding agents from other companies, such as Claude Code, Codex, or Gemini, with the accounts, subscriptions, and API keys you supply. Each provider’s terms and privacy policy govern what you send it. We are not a party to those agreements.
  2. Agent output can be wrong, incomplete, or insecure. Agents do not replace human review. You are responsible for reviewing and testing output before you rely on it, and for any code you commit or decision you make based on it.
  3. We are not liable for damages or losses that result from a third-party agent or provider, including its availability, pricing, or handling of your data.

Copyright and Content Ownership

  1. All content posted on the Services must comply with U.S. copyright law.
  2. You give us a limited license to use the content posted by you and your users in order to provide the Services to you, but we claim no ownership rights over those materials. All materials you submit to the Services remain yours. That includes your source code, prompts, agent conversations, recordings, and transcripts.
  3. We do not pre-screen content, but reserve the right (but not the obligation) in our sole discretion to refuse or remove any content that is available via the Service.
  4. The Company or its licensors own all right, title, and interest in and to the Services, including all intellectual property rights therein, and you obtain no ownership rights in the Services as a result of your use. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company. You must request permission to use the Company’s logos or any Service logos for promotional purposes. Please email us requests to use logos. We reserve the right to rescind any permissions if you violate these Terms.
  5. Skipper for Mac and Screen Recording are licensed, not sold. You may install and use them on Macs you own or control. You may not reverse engineer or decompile them, except where the law allows it despite this clause, and you may not remove their proprietary notices.
  6. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without the express written permission of the Company.
  7. We may name you, with your logo, as a customer in our marketing. Email us if you’d rather we didn’t.

Use Restrictions

You may not use the Services, or let your users use them, to:
  1. Break the law, or gain unauthorized access to anyone else’s networks, systems, data, or equipment.
  2. Infringe anyone’s intellectual property, privacy, or other rights.
  3. Distribute malware, spam, or content that is unlawful, harassing, or deceptive.
  4. Probe, interfere with, or degrade the Services, or bypass their access controls, unless we have agreed to it in writing.
  5. Copy the Services to build a competing product.
  6. Operate anything where failure could cause death, injury, or environmental damage, such as life support, autonomous vehicles, or air traffic control.
  7. Submit protected health information, financial account numbers, government ID numbers, or other sensitive personal data we have not agreed in writing to receive.

Features and Bugs

We design our Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our Services will meet your specific requirements or expectations.
We also test all of our features extensively before shipping them. As with any software, our Services inevitably have some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don’t guarantee completely error-free Services.
Features marked alpha, beta, preview, or early access are experimental. We may change or remove them at any time, with or without notice.

Liability

We mention liability throughout these Terms but to put it all in one section:
You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service, including the output of any AI coding agent; (v) or any other matter relating to these Terms or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.
Where the law does not allow that exclusion, the Company’s total liability for all claims relating to these Terms or the Services is capped at the fees you paid us in the 12 months before the claim arose, or US$100, whichever is greater.
In other words: choosing to use our Services does mean you are making a bet on us. If the bet does not work out, that’s on you, not us. We do our darnedest to be as safe a bet as possible through careful management of the business; investments in security, infrastructure, and talent; and in general giving a damn. If you choose to use our Services, thank you for betting on us.

Governing Law and Disputes

Delaware law governs these Terms, without regard to its conflict of laws rules. Any suit about these Terms must be brought in the state or federal courts in New Castle County, Delaware, and each party submits to their exclusive jurisdiction. If a court finds any term unenforceable, the rest of the Terms still apply.
You may not export or re-export the Services in violation of U.S. export controls or sanctions. You confirm that you are not in, or a national of, an embargoed country, and not on a U.S. list of restricted parties.
If you have a question about any of these Terms, please contact our Support team.
Slipway, Inc., 2093 Philadelphia Pike #1522, Claymont, DE 19703. See also our Privacy Policy.
This work is a modified adaptation of the 37signals Terms of Service, used under CC BY 4.0. Slipway, Inc. has modified the original to fit its products and is solely responsible for these modifications. This adaptation is not endorsed by 37signals.